Clinics
We are offer a service for the whole of Dorset specialising in contraception, sexual health and HIV. Across Dorset we have six clinic venues offering appointments from Monday to Friday.
When you call our phoneline you will have options:
- services in Bournemouth, Poole and Christchurch
- services in Weymouth, Blandford, Bridport and Portland.
Due to high demand, you may have to sit in a queue, and an automated voice will let you know where you are in the queue.
When a member of staff is available, a member of the administration team will answer your call and ask you what service you require. They will do their best to accommodate you, but our appointments are limited and they are not trained clinicians who can fully assess you. If they are concerned that you need clinical advice, they will ask a trained nurse or health adviser to call you back. This may take up to one week, depending on your need.
The team can only make appointments for contraception, HIV services or if you have symptoms of a sexually transmitted infection (STI). If you would like an STI test for other reasons, please request an online kit for free to be sent to any address of your choice.
Appointments will be made according to your need:
- contraception – next available appointment
- STI treatment – within one week
- symptoms of an STI – within 48 hours (though you may be asked to call back on another day if all the appointments have been taken)
- termination service – you will be referred to the central booking line number 0300 456 2217
- HIV – next available appointment
- PrEP – next available appointment
- emergencies – same day or a phone call from a trained clinician if there are no appointments available.
Once your appointment has been made, you will receive a text confirming the date and time of your appointment. If you cannot keep the appointment, please either cancel via the appointment text or call 0300 3031948 to rearrange.
The administration team work hard to answer your calls as soon as they can and are here to support you. Please be respectful of their time. Rude or aggressive behaviour will not be tolerated.